COMMUNICATIONS
Messages
Business chat stays in BRO. Internal staff chat, staff phone/email history, and customer messages remain separate.
Choose a teammate to start a work conversation.
BR
Teammate
BRO Staff Chat · business only
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Customer Messages
Incoming texts and emails for your line. Eve sees all enabled staff lines; inbox actions stay personal.
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These actions change only your Message Center. All customer communication history remains in BRO.
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Select an incoming text to read the conversation and reply.
Customer conversation
Match this number to a Job or Contact
The number will be linked without replacing the homeowner's primary phone.
Voicemails & Caller Messages
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Voicemail player